If you are not completely satisfied with your order, we will gladly accept your return and provide a refund. You may return unused merchandise within 30 days of the receipt of your purchase for a full refund of the purchase price, minus shipping. We do not charge any handling or restocking fees. Exchanges can be made for in-stock merchandise. Please note that return shipping costs, especially on large items, may be more expensive than what you originally paid because we subsidize a percentage of the shipping costs on orders, but cannot do so for returns.We encourage you to email us before returningan item since often times issues can be resolved through some helpful tips.